Netflix & Personalization: How Customization Revolutionized the Streaming Industry
The way Netflix personalizes it’s platform is revolutionary. Want to learn how you can customize your Onlineshop just like Netflix does? Check out our Blog!
trbo Insights – Florian’s Favorite Feature
When you think about a typical working day, which customer inquiries do you enjoy the most?
From FAQs to Conversations: How Chatbots Elevate Customer Support
Customer support in e-commerce is becoming increasingly important in times of digitalization. The advice offered in traditional retail must also be applied online in order to win over customers…
trbo Insights – Manuel’s Favorite Feature
After demonstrating the capabilities of surveys in the trbo tool by Client Success Manager Karyna Gornishevska and the introduction of her favorite feature, the trbo Bundle, by Nargiza Reimbaeva, the spotlight shifts to Manuel Ries…
The Everyday Impact of Customer Experience: Travel Industry
Planning a vacation or business trip should be an exciting adventure filled with anticipation and joy. But all too often, the travel booking process can be frustrating, leaving travelers feeling overwhelmed and underserved…
The ABC of Testing: Everything You Always Wanted to Know About Testing
Now that you’ve learned all about the different types of tests and KPIs, our final article will give you the most important points at a glance…
The ABC of Testing: Everything You Need to Know About Key Testing KPIs
Wondering wich KPIs you can consider for testing? We collected the most important ones and show you when it makes sense to use them.
trbo Insights – Nargiza’s Favorite Feature
Learn more about the ‘Shop the Look’ functions and product bundles. The boost for a perfect customer experience.
The ABC of Testing: Everything You Need to Know About Multi-Armed Bandit Testing
In this blog post we want to present you a very young but effective test type: multi-armed bandit testing. Want to know why it is special? Stay tuned!
The ABC of Testing: Everything You Need to Know About Multivariant Testing
After explaining everything you need to know about A/B testing in our last blog, today we want to introduce you to a more comprehensive variation: Multivariant testing…