Revolutionize your customer service - with trbo Chat

Switch on the t(u)rbo for your customer service in e-commerce!
Automate recurring service requests and help your customers find the answer to their questions in no time with trbo Chat.

Improve your customer experience and get started with your own AI-based Chatbot now!

30%

Reduction of service inquiries

50%

Resolution rate (successful answer)

25%

cost savings

Boost customer satisfaction by automating recurring customer requests with AI

Elevate your customer service with trbo Chat! Boost your customer satisfaction with faster responses to recurring questions and give your service team more time to handle complex inquiries.

Support your customer service

Always on duty! Unlike humans, the AI-based chatbot operates 24/7, across all time zones and holidays. Save big by automating repetitive tasks, freeing up your team.

Customer service automation with AI chatbots
Streamline service by automating recurring tasks, speeding up inquiries sans human intervention.
Scalability
Easy setup, training, and adaptable to new needs.
Leverage your team's knowledge
The chatbot is trained with your service team's intelligence and data to provide the best service possible.

Improve the user experience

Give instant answers, bypassing long waits for email or hotline responses. Whether for product info, order status, or support, be available 24/7.

24/7 Availability
trbo Chat's constant availability ensures customers receive support day or night.
Fast response time
Rapid replies through automating Customer Support with AI.
Seamless integration
Seamlessly integrate the chatbot in your customer journey to provide the perfect user experience at every step.
Easy navigation
Simplify complex tasks by enhancing user-system communication, making management efficient and user-friendly.

Create automated personalized outreach

During the support process, the AI-powered chatbot can actively ask for personal information such as contact details, allowing a personalized approach afterward.

Streamlined lead generation
Through targeted questions during the chat, the chatbot captures contact information, interests and needs, which can then - opt-in provided - be used for personalized outreach.
Targeted precision
Use the zero party data provided by the user throughout the support process for future customer engagement. Then, leverage segmentation by collecting additional user data to categorize users and target them appropriately in campaigns or distribution lists.

Optimize content & placement

Detailed analysis of user interactions allows precise optimization of content and placement, enhancing resolution rates and optimizing the customer experience.

Continuous analysis for Chatbot enhancement
Refine content and placement to ensure maximum relevance and usability.
Dynamic optimization
By continuous testing, we identify the most effective elements. This dynamic approach ensures our chatbot evolves to meet the ever-changing needs of users.
Comprehensive funnel reporting
Gain detailed insights into user interactions, tracking each step of the user journey. Pinpoint bottlenecks and improvement opportunities, enabling targeted measures to optimize conversion rates and enhance user satisfaction