The leading Customer Experience Conference in German-speaking countries will go into its third successful round. The CX1 World Conference powered by zenloop will take place from September 21 – 24, 2021 – once again as an online event.
Obviously, we can’t miss such an exciting event – you’ll be able to “meet” us at our digital booth and watch our masterclass on September 23 at 1:15 p.m.!
Focusing on the customer
This year’s CX1 World Conference will once again be gathering leading decision-makers to share their expertise in customer experience, and as first-time attendees we are expecting another once-in-a-lifetime event.
The online conference is spread over a total of 4 days, with each day focusing on different key topics: Customer Intelligence, Continuous Innovation & Customer Centricity, Retain at Scale and Brand Advocacy as well as International CX.
In addition to exciting masterclasses, you can expect detailed insights and best practices based on practical examples from the everyday life of Customer Experience experts, networking and panel discussions!
The countdown has started! – T-21 days until our Masterclass!
The customer is king and expects special experiences in the online shop. But which actions are suitable for different groups of customers? Find out!
On September 23 at 1:15 pm, our VP Account Management Anna-Katharina Knarr together with Christian Lange, COO of our customer The Platform Group will present exciting insights on the topic “Mit KI-basierter Personalisierung & Optimierung zur perfekten User Experience” (“With AI-based personalization & optimization to the perfect user experience” – Language will be German!).
In a jam-packed 45 minutes, you’ll learn how personalization and optimization improve the user experience at The Platform Group. In addition, Anna and Christian will provide insights on how to achieve a smart combination of data, technologies, onsite actions and testing!
We look forward to seeing you at the CX1 World Conference!