Louis Widmer Case Study

Online skincare shoppers often struggle with complex choices. In this success story, learn how Louis Widmer successfully transferred their expert in-store beauty consultation into the digital world. By integrating trbo’s AI-powered Guided Shopping Assistant, Louis Widmer dynamically guides users to the perfect product based on individual skin needs in real time. The results speak for themselves: with an activation rate of 9.5% and a conversion rate of 11.6%, the brand successfully doubled industry benchmarks and created a frictionless customer journey. Discover how real-time personalization through interactive dialogue can reduce purchase hesitation and turn curious visitors into satisfied, loyal customers for your brand too.