Tag: User Experience

Person surrounded by product recommendations across email, web, and mobile, including cross-sells, reviews, and personalized picks
Product Recommendations: The Future of Truly Connected Retail Experiences
Following the previous post, this final post shows how checkout-stage personalization, through bundles,...
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Shopper frustrated by high shipping, happy when product picks qualify for free shipping.
Building Baskets - Boost Average Order Value with Smart Bundles
Following the previous post, this final post shows how checkout-stage personalization, through bundles,...
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Dark blue Advent calendar grid with gold and light blue festive icons and the trbo logo.
How to Create a Personalized Advent Calendar Campaign That Keeps Users Engaged
The festive season is the perfect time to strengthen customer relationships, and few formats create daily...
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Split image of a confused person with a puzzle piece and the same person happily selecting an e-commerce design via A/B testing.
Optimizing for Success - The Importance of Testing and Insights
Even the best personalization strategy needs regular fine-tuning. Without continuous testing, your on-site...
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Image for blog post 3 of the "Unlocking E-commerce Growth with Personalized Experiences" series.
Beyond the Browse: Keep Shoppers Engaged with Dynamic Content
Shoppers might visit several pages, click on a few products, and then leave without buying. Why? Because...
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Image for blog post 2 of the "Unlocking E-commerce Growth with Personalized Experiences" series.
Navigating the Product Maze - Help Shoppers Find Their Perfect Fit
Even the best products won’t convert if they’re hard to locate. In this post, we dive into how personalized...
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Split image of a frustrated shopper on a cluttered site and a happy shopper on a personalized e-commerce site.
The Frustration of Generic Online Shopping
If your site shows every visitor the same products, you're not just missing out on revenue, you're losing...
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Blog header image: The ideal checkout funnel in e-commerce with Chatchamp
The Ideal Ecommerce Checkout Funnel
Explore the top features of 2024, from personalized recommendations to AI support, and get a sneak peek...
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Blog _ Series Chatbot in #1 (1)
Chatbot in Public Transportation: Improving Commuter Experience
In the public transportation sector, customer experience can directly impact ridership and loyalty. Commuters...
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Favorite Feature
Looking Back at Our Employees' Favorite Features in 2024
Explore the top features of 2024, from personalized recommendations to AI support, and get a sneak peek...
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Mere Exposure Effect in E-Commerce
Employing the Mere Exposure Effect: Boosting E-Commerce Success Through Repetition
Ever heard about the Mere Exposure Effect? This psychological approach is very powerful in e-commerce....
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Guided Selling
What Exactly is Guided Selling?
Find out what Guided Selling is and how it helps you to offer successful customer service and a unique...
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