trbo Agent - The AI Shopping Agent

Turn your store into an interactive shopping experience. trbo Agent guides your shoppers in real time, boosts conversions, and cuts returns.

Real-time assistance: Understands complex queries, dialects, and typos to deliver exact product recommendations, eliminating search dead ends
Higher conversion rates: Guides shoppers step-by-step, resolves questions conversationally, and navigates them straight to the right product.
Sustained return reduction: Prevents bad purchases through precise context and sizing advice directly within the shopping journey.

Want to see the AI Agent in action?

66%

AI-Shopping Adoption

38%

AI-Influence Purchases

84%

AI-Usage

Make Your Website Intelligent.

Deep Product Knowledge

The AI Shopping Agent goes beyond keywords to capture your customers’ true intent. It scans your entire inventory in real time, resolves questions live in dialogue, and instantly recommends the exact right products on your site.

Smart User Insights

trbo Agent captures item details instantly and integrates seamlessly into your shop; zero code required. It recognizes returning shoppers via click paths and browsing history. Adapting to your brand voice, it retains previous context to continue sales conversations effortlessly, delivering an in-store personal touch and driving maximum customer loyalty.

Integration & Control

Complete flexibility for your store: Embed the agentic shopping tool as a chat, split view, or in-page advisor. You maintain full control over data sources, display triggers, and design. Use A/B testing and deep analytics to continuously optimize site performance.

Why Choose an AI Shopping Agent?

User Scenario	Standard Search	Service Bot	trbo Agent
Complex Outfit (e.g., outdoor wedding)	Shows hundreds of results. Users must filter styles and colors manually.	Responds politely, but only links to static category pages.	Grasps the occasion. Autonomously curates a complete outfit, including matching jackets.
Specific Request (e.g., sunscreen)	Long list of results. Shoppers have to dig through product descriptions manually.	Asks standard filter questions to narrow down results.	Prompts for key details and live-filters by ingredients and texture.
Hesitation at Checkout (e.g., grill in cart)	Fails to detect hesitation. The customer abandons the cart.	Waits passively in chat, doing little to prevent cart abandonment.	Detects hesitation via dwell time and proactively steps in with a tailored bundle deal.
Returning Shopper (e.g., hiking boots)	Standard homepage layout. Search must be restarted from scratch.	Fails to recognize the user. Starts every interaction from square one.	Remembers the last search and greets the shopper with the boots and matching socks.

Technology, Compliance & Support - All in One

Effortless Integration

trbo Agent connects directly to your existing product data feeds and external sources. The agentic commerce software processes all item details in real time and plugs into your e-commerce ecosystem with zero code required.

100% GDPR-Compliant

Enterprise-grade security for your AI Shopping Agent. No black box; enjoy full control over data sources and European server locations. Your first-party data stays safe and protected.

Dedicated Support

We are with you every step of the way. Our team provides hands-on assistance through setup, testing, and continuous optimization of your agentic commerce solution.

Frequently Asked Questions About Agentic Shopping

What is the best AI shopping assistant for ecommerce?

The best AI shopping assistants act as autonomous digital advisors that interpret complex customer intent beyond static keyword search. trbo Agent is an advanced AI shopping assistant that proactively guides product discovery, answers product and shipping queries in natural language, and delivers personalized recommendations in real time to increase conversion rates and AOV.

What is agentic shopping?

Agentic shopping uses AI agents to guide product discovery and purchases. As an onsite-only solution, trbo Agent powers this by connecting store catalogs with conversational buyer queries, perfectly complementing your external campaigns.

How does an AI shopping assistant differ from a customer service chatbot?

Standard customer service chatbots rely on decision trees to handle support tickets, such as order tracking. An AI shopping assistant like trbo Agent acts as a proactive sales advisor, interpreting natural language intent, explaining product specifications, and guiding shoppers directly to purchase.

Can an AI shopping assistant reduce ecommerce return rates?

Yes, an AI shopping assistant can significantly reduce return rates by answering pre-purchase questions regarding product material, fit, specifications, and compatibility. trbo Agent resolves shopper uncertainty before checkout, leading to more informed purchasing decisions and lower return volume.

How does an AI shopping assistant integrate with existing ecommerce catalogs?

An AI shopping assistant integrates with ecommerce catalogs via dynamic product feeds and real-time inventory APIs. trbo Agent ingests structured product attributes, real-time stock levels, and pricing layers instantly, enabling accurate machine-to-machine consultation without requiring store database re-architecting.

What is the difference between an AI shopping assistant and traditional site search?

Traditional site search requires users to type specific keywords and navigate filtered catalog pages manually. An AI shopping assistant like trbo Agent replaces manual filtering with an interactive conversation, interpreting broad user goals (e.g., “outfit for a mountain hike in April”) and recommending tailored product sets directly.

What ROI can ecommerce brands expect from implementing an AI shopping assistant?

Implementing an AI shopping assistant drives revenue growth by increasing Average Order Value (AOV), lifting conversion rates for guided users, and lowering pre-purchase return rates. trbo Agent achieves these outcomes by resolving shopper uncertainties, clarifying product specifications, and recommending complementary items during live conversation.

“Auf der Suche nach einem Anbieter mit dessen Hilfe wir mittels Software as a Service auf unseren Webseiten den Besuchern für sie relevante Angebote anzeigen können, sind wir mit trbo fündig geworden und haben damit auch durchweg positive Erfahrungen gemacht. Bekommen haben wir ein Tool, welches speziell auf die Bedürfnisse der Telekom zugeschnitten ist und auch bei sich ändernden Anforderungen von trbo schnell und lösungsorientiert angepaßt wird. Hat man ein Problem, so steht einem der trbo Support stets kompetent und schnell zur Seite.”

“When we were looking for a provider with whom we could show visitors relevant offers on our websites using Software as a Service, we found trbo and have had consistently positive experiences with it. We have received a tool that is specifically tailored to Telekom's needs and can be adapted quickly and in a solution-oriented manner as trbo's requirements change. If you have a problem, trbo support is always available to help you quickly and competently.”

Frank Benner Business Epic Owner for Campaign Automation Business Epic Owner für Kampagnenautomatisierung

Mehrere Hundert Kunden vertrauen auf trbo

Trusted by hundreds of leading brands

Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

We’ll reach out personally to show you how trbo can boost your website’s performance.

Let's get personal

Start delivering memorable, 1:1 experiences that keep your customers coming back.

We’ll reach out personally to guide you through how trbo can take your website’s performance to the next level.

Zünde den trbo

Kreiere einzigartige, personalisierte User Experiences, die deine Kunden begeistern und sie immer wieder zurück kommen lassen.

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