See what our customers say about trbo

We were looking for a tool to improve the user experience of the website from the beginning of the customer journey to the completion of a purchase. We found what we were looking for with trbo and have already seen significant success:

- Helpful notifications - whether promotions or delivery notes - can now be placed as needed, flexibly at different points in the shop
- trbo's smart recommendation engine offers us a solution for products that are not available at the moment: Smart product alternatives are integrated here
- The subscription rate of our newsletter has jumped since we started using trbo

trbo is a key tool for us to improve the user experience in our online shop. Fast coordination with the team as well as quick and competent (technical) support are another important plus.
Jan Nothdurft
Senior User Experience Manager, ZWILLING J.A. Henckels AG
We have created a special entry via trbo for all visitors who come to our shop via Google Shopping ads. In the past the bounce rate here was quite high - if the user didn't find the right product right away, he went back to Google search. Because we can now display the corresponding category page in the background of the actual product, the user often still finds a suitable product and the expensive click was not for nothing! This enabled us to reduce the bounce rate by approx. 9.5 percent! And still we observe the Google Policy 100 percent.
Roland Baran
Online Marketing Manager, ROSE Bikes GmbH
We first gained initial experience with another onsite messaging tool. However, we quickly realized that we were reaching our limits, so trbo was our first choice from that point onward. The collaboration with trbo offers us a lot of freedom and possibilities to continuously optimize our customer approach on the website and to promote our products in a versatile and personalized way - without internal IT resources. With trbo we have also gained a valuable service provider. With such a motivated team and professional support, it is great fun to brainstorm, design new campaigns and implement them successfully.
trbo represents the ideal opportunity for us to test internal hypotheses regarding their validity. In addition to using trbo as an A/B testing tool, we appreciate being able to realize our own ideas with trbo - without having to implement them directly on the website. The advantage for us: we can make changes independently and are much more flexible. If there are questions or requirements during the creation of campaigns that cannot be realized directly via the settings in the tool, the trbo support is always there to help competently and friendly to realize our wishes.
Gerhard Guist
Online Marketing Manager, MOTEA GmbH
Working with trbo is professional and productive at all times. Due to the close proximity of our offices, we also have the opportunity to make use of trbo's expertise during brainstorming sessions at short notice. The tool itself is easy to use and after initial training, we are able to implement a large number of our campaigns ourselves. If necessary, trbo supports us at any time.
Franz Keim
Teamlead Online Marketing, Verlag C.H. Beck
With trbo we have achieved an enormous increase in newsletter registrations! It was particularly important to us, that this would not happen at the expense of user experience. The opposite is the case with the very targeted playout of the various trbo layers, which is why we are now continuing our successful campaign to attract more valuable newsletter recipients on a permanent basis.
André Kollmeyer
Managing Director, airberlin holidays
With trbo we are now able to straightforwardly greet our customers from other countries via their Geo-IP. This way, every customer feels welcomed right away. We also appreciate the possibility to manipulate the pages individually without programming in the shop. Thanks to the trbo integration, we can accompany our spontaneous campaigns at any time with banners onsite.
Leo Lutz
Online Marketing Manager, GmbH
With trbo, we have found a provider with a broad portfolio of different functions for personalization and optimization on the website. There are several advantages, especially for beginners: With the extensive amount of templates, the implementation is much more simplified to get started. In addition, the platform is very structured and self-explanatory. The dashboard always provides a good overview of the current setups and generated uplifts. When it comes to integrating discounts and promotions or personalized product recommendations, everything is implemented promptly and can be rolled out to other all language shops just as flexibly. However, should any questions arise, trbo's support team is always on hand to provide quick and competent help.
Ana Lešnik
Global Online Marketing & Analytics Manager, Faber-Castell AG
ETERNA was looking for a partner with whom campaigns could be implemented and launched flexibly, quickly and without tying up too many resources. With trbo, we found exactly this partner and were able to start the first actions after a short time. No matter what objective is required, whether it is sales, CRO, UX or personalization: with competent support, useful suggestions and energetic implementation, we can offer our customers even more service and individualization, and that in the shortest possible time after conceptualization. This is how onsite marketing works!
Jürgen Anetzberger
Head of Marketing & Communications, ETERNA Mode GmbH
The contact to trbo came about rather by chance - at least from my side – as there are always requests coming in. But this request was unique, as well as the team and tool are. It was important for me to understand what was happening, so I started creating the layers myself. After a few small hurdles and - for me at first - not quite logical settings, I quickly found my way around. I then made further demands towards trbo and these were implemented promptly, creatively and with full motivation. They have so much know-how from many projects that you will never have yourself. This is what makes trbo and the team so unique, it is a mixture of an almost complete flexibility for the presentation in our shop and highly motivated people who stand behind their product and have fun at what they are doing. This makes working together a lot of fun and also leads to very good results on our side. Many thanks for that!”
Christian Lange
Head of E-Commerce, Hammer Sports AG
trbo offers us the possibility to effectively implement various onpage measures within a very short time and to track their performance. The flexibility and user-friendly interface that this tool offers us - especially with regard to the implementation of promotion-based campaigns and complex display logics - impressed us from the start. In addition, the trbo support is always friendly and competent at our side, be it for requirements that go beyond the standard settings of the tool to the evaluation of the individual campaigns and conclusions for actions.
Lisa Marie Eßmann
E-Commerce Manager, Foodist
With trbo we have found the optimal tool with which we can advertise our action-driven specials onsite ourselves. trbo supports us competently with more complex campaigns, such as the playout of newsletter subscriptions on all devices. Even when we face technical challenges, trbo is always there to advise us.
Simona Pantanella
trbo offers us the possibility to display our current specials using an easy-to-use tool and to implement complex playout logics without IT resources. In this way, specials running in parallel can also be specifically targeted. Whenever we need support, we receive prompt and competent help.
Sven-Hendrik Timmermann
Chief Digital Officer, JAB Anstoetz Group
With trbo we have been able to increase our product recommendation clicks by +300% compared to the previous provider. The flexibility of the integration and speed of the optimization iteration is hard to beat - at the same time trbo actively supports us in the implementation. A real growth formula.
Christopher Gutknecht
Marketing | Teamlead Performance Marketing, Bergzeit GmbH
In addition to numerous promotions, we also use trbo to increase our customers' shopping baskets. The incentive for this is created, for example, by targeted trbo layers showing free additions above a defined minimum order value. If, for example, the availability of the additions changes, we can adapt this action individually. With a few clicks, a new layer version is created. The results speak for themselves: whenever we implement actions, the average shopping basket value of our customers increases.
Nicole Bard
Digital Director Corporate, L'Oreal
Searching for a tool for A/B testing, we found trbo and are more than satisfied. Before we permanently integrate a new feature on our website, we let trbo test it extensively in advance. New ideas are developed together and quickly implemented. In doing so, we can always rely on extensive and competent support from trbo. In the meantime, simple A/B tests have developed into sophisticated multivariate tests. For us, trbo is not only a service provider but also a valuable partner that contributes to our growth.
Ronald Paul
CMO, Deutsche Teilkauf GmbH
Due to the large number of our country shops, it is important to us that campaigns can be duplicated as easily as possible and adapted for the respective languages. trbo as a tool enables us to easily create promotion teasers and, thanks to an intelligent copy function, only requires the exchange of images or links. All set rules are retained. In addition to the good performance of the actions, we also save a great deal of working hours. For us, this is a tool we don't want to miss!
Laura Iffländer
Shopmanager Dynamisierung/Personalisierung, CBR eCommerce
trbo gives you freedom: adding widgets, buttons, layers, surveys or animated banners, everything is easy to realize with this simple tool, without the help of your IT department or agency. The more we learned about trbo, the more we enjoyed using it. Bringing more “movement” into our shops was not easy to imagine without major code-changes – trbo has been a very important choice from a business point of view for all our shops. Last, but not least, the support offered to the customers is a real premium-service!
Michele Matejka
Head of E-Commerce, Millet Mountain Group
Our ‘Deal of the Week’ is handled simply and reliably via our editorial plan by trbo. We supply the footage, trbo does the rest for us. In this way, we can quickly and easily draw our users' attention to the current campaigns. In addition to our campaigns, we have developed a sophisticated strategy together with trbo for addressing our users as part of their customer journey, which we are now implementing step by step. We are already looking forward to the overall result - and each step is already promising.
Kai-Nicolas Hack
Engelhorn Holding GmbH
With trbo we can further optimize the service on our website – for example by showing the user's last searches or by implementing social share buttons to easily share travel ideas with friends and family. A very important criterion for a service provider working with us is speed, as we often have changing promotions. Promotional banners or coupon codes are adapted quickly and easily with trbo. When things get more complex, their account management is always there to support us and provide us with optimization solutions.
Marco Rauer
Head of Online Marketing and Partner Management, l'tur GmbH
We have come to know trbo as a flexible, goal-oriented and fast-acting team that always assists and advises us. According to our promise to our customers "Always something new", it is important to us to continuously provide our customers with attractive offers, as well as to constantly optimize the usability of our website according to their wishes. With trbo we can flexibly display a wide variety of implementations. These include exit intent elements, promotional offers and before-and-after image sliders on our product detail pages. Generating leads for our newsletter has also become very easy. trbo leaves nothing to be desired. Due to its simple implementation and the dedicated team, trbo has become an indispensable marketing tool for us which goes far beyond the standard.
Tamara Tannenberger
CRM & Online Marketing, Mediashop GmbH

trbo GmbH
Leopoldstr. 41 | 80802 Munich, Germany
+49 (0) 89 215 38 68 0 |

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