Web form to download our case studies, on demand webinars and whitepapers
A web form is provided on our website which you can use to contact us to request case studies and white papers free of charge. The transmission of personal data via the web form is exclusively encrypted. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are: First name, last name, company, e-mail address, telephone number if applicable. At the time of sending the message, the following data will also be stored: Date and time.
In this context, the data will not be passed on to third parties. The data is processed exclusively within the scope of the named purpose – for sending the documents. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f GDPR and, if applicable, Art. 6 (1) lit. b GDPR, if your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal obligations to retain data. You can object to the processing of your personal data at any time in the case of Art. 6 (1) lit. f GDPR.
Your personal data will generally be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The personal data collected for the inquiry will be deleted as soon as the documents have been sent and a timely telephone contact with you has taken place or was unsuccessful. Continued processing only takes place if it is necessary in the context of a resulting initiation and execution of a contract or for the fulfillment of resulting contractual purposes.
Web form “Arrange a demo”
A web form is provided on our website, which you can use to contact us to request a demo free of charge and without obligation. The transmission of personal data via the web form is exclusively encrypted. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. These data are: First name, last name, company, e-mail address, telephone number if applicable. At the time of sending the message, the following data will also be stored: Date and time.
In this context, the data is not passed on to third parties. The legal basis for the processing of the data is our legitimate interest in arranging a non-binding consultation with you as an interested party in accordance with Art. 6 Para. 1 lit. f GDPR and, if applicable, Art. 6 Para. 1 lit. b GDPR, if your inquiry is aimed at concluding a contract.
The collected personal data for consultation will be deleted as soon as a timely (telephone) contact with you has taken place or was unsuccessful. Continued processing only takes place if it is necessary in the context of a resulting initiation and execution of a contract or for the fulfillment of resulting contractual purposes. You can object to the processing of your personal data at any time in the case of Art. 6 (1) lit. f GDPR.
Contact form and contact via e-mail
If you send us inquiries via contact form or e-mail, your information from the inquiry form or your e-mail, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. The specification of an e-mail address is required to contact us, the specification of your name and telephone number is voluntary. Under no circumstances will we pass on this data without your consent. The legal basis for the processing of the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f GDPR and, if applicable, Art. 6 (1) lit. b GDPR, if your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal obligations to retain data. You can object to the processing of your personal data at any time in the case of Art. 6 (1) lit. f GDPR.
Sending applications by e-mail
If you apply to us by e-mail, we collect personal data. This includes, in particular, your contact data (such as first name, last name, name affixes, private address, (mobile) phone number, e-mail address) as well as other data provided by you regarding your career (e.g. CV, qualifications and degrees, professional experience) and your person (e.g. cover letter, personal interests). This may also include special categories of personal data (e.g. information on a severe disability).
As a rule, your personal data is collected directly from you as part of the application process. The data originates from the e-mail and the transmitted files.
The data processing serves to initiate an employee relationship. The primary legal basis for this is § 26 para. 1 BDSG. In addition, consent pursuant to Art. 6 Para. 1 lit. a, 7 GDPR in conjunction with § 26 Para. 2 BDSG can be used as a permission provision under data protection law. If the processing of your data is based on consent, you have the right to revoke your consent at any time with effect for the future.
Within our company, only those persons and departments (e.g. Human Resources) have access to your personal data that absolutely need it to carry out the application process or to fulfill our legal obligations. If necessary, your applications will be forwarded to the relevant responsible persons for examination. Under no circumstances will your personal data be passed on to third parties without authorization.
Your data relating to an application for a specific job posting will be stored and processed by us during the ongoing application process. After completion of the application process (e.g. in the form of an acceptance or rejection), the application process including all personal data will be deleted from the system six months after completion of the application process. In the event of an acceptance, we reserve the right to retain your application for longer, provided that the entry date is more than six months in the future.
We send newsletters, e-mails and other electronic notifications (hereinafter referred to as “newsletter”) only with the consent of the recipients or a legal permission. Insofar as the contents of a newsletter are specifically described within the scope of a registration, they are decisive for the consent of the users. Otherwise, our newsletters contain information about our services and us.
In order to subscribe to our newsletters, it is generally sufficient to provide your e-mail address. However, we may ask you to provide a name, for the purpose of personal address in the newsletter, or further information, if this is necessary for the purposes of the newsletter.
Double opt-in procedure: The registration for our newsletter is always carried out in a so-called double opt-in process. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Likewise, changes to your data stored with the dispatch service provider are logged.
Deletion and restriction of processing: We may store unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove consent previously given. The processing of this data will be limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time. In the event of obligations to permanently observe objections, we reserve the right to store the e-mail address in a blacklist for this purpose alone.
The logging of the registration process takes place on the basis of our legitimate interests for the purpose of proving its proper course. If we commission a service provider to send e-mails, this is done on the basis of our legitimate interests in an efficient and secure sending system.
Notes on legal basis: The newsletter is sent on the basis of the recipients’ consent or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of existing customer advertising. Insofar as we commission a service provider to send e-mails, this is done on the basis of our legitimate interests. The registration process is recorded on the basis of our legitimate interests to prove that it was carried out in accordance with the law.
Content: Information about us, our services, promotions and offers.
Analysis and performance measurement: The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or, if we use a shipping service provider, from their server. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval, are initially collected.
This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can indeed be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the dispatch service provider to observe individual users. Rather, the evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The evaluation of the newsletter and the measurement of success are carried out, subject to the express consent of the users, on the basis of our legitimate interests for the purpose of using a user-friendly as well as secure newsletter system, which serves both our business interests and meets the expectations of the users.
Unfortunately, a separate revocation of the performance measurement is not possible, in which case the entire newsletter subscription must be cancelled, or it must be contradicted.
Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), meta/communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content, access times).
Data subjects: Communication partners.
Purposes of processing: direct marketing (e.g., via e-mail).
Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. GDPR), Legitimate interests (Art. 6 para. 1 p. 1 lit. f. GDPR).
Opt-out: You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can otherwise use one of the above contact options, preferably e-mail, for this purpose.
Services used and service providers:
Since a transfer of personal data to the USA takes place, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.
Press distribution list for journalists
In addition, we offer you the opportunity to register for our press distribution list at www.trbo.com/presse, which we will use to inform you about new regular press releases and upcoming events. To register, we need your e-mail address. The mailing list will be sent by e-mail. By sending you give us your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can unsubscribe from our press mailing list at any time. To do so, please send an e-mail to firstname.lastname@example.org.
Registration for our webinars (Zoom)
We have concluded an order processing contract with Zoom, in which we oblige them to protect our customers’ data and not to pass it on to third parties.
The integration of Zoom serves a technically flawless execution of the webinar with professional tools. This constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR.
When you register for a free webinar on our website, you must provide your e-mail address and your first and last name. The legal basis is your consent given to us beforehand in accordance with Art. 6 (1) lit. a GDPR.
You can unsubscribe from the webinar at any time.