Chatbot AI by trbo
Your customer service is mainly busy with recurring requests? With Chatbot AI by trbo you can automate up to 50% of your customer inquiries!
Try the Chatbot AI by trbo and create your own digital customer service chatbot in just a few minutes!
30%
Reduction of service inquiries
50%
Resolution rate (successful answer)
25%
cost savings
24/7 customer support via chatbot
The chatbot AI by trbo is available to your customers around the clock. It answers recurring requests immediately, reducing the workload of your customer service team by up to 30%. Customers can simply type their requests into the free text field at any time of the day or night and get an immediate answer. No more annoying queues, with high workloads – simply a perfect user experience!
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The chatbot is trained with existing FAQs, the essential knowledge from the customer care team as well as content from your website and can be set up within minutes. Since the AI Bot is based on ChatGPT, it speaks like a human and enables interactions almost like with a real person – and it’s 100% compliant with the GDPR.
Seamlessly integrated into the customer journey
Thanks to numerous individual store system integrations, the chatbot AI by trbo can respond with personal and targeted answers to questions about, for example, package tracking, complaints & returns, and payment & checkout.
The Chatbot AI by trbo is specialized in answering any customer questions in the context of e-commerce stores.
Perfect interplay with trbo
With trbo, the Chatbot AI by trbo can be played out precisely to customers who are on the contact or order status page, for example. In this way, you can proactively reach your users exactly where questions arise.
Your user comes back to the store? Then simply show him the answer to his last question again on the home page and offer him to update it again with the Chatbot AI by trbo.
Through simple integrations with your existing tools, you can transfer specific queries from your customers into your CRM system and get a 360-degree view.
Do you already know our Product Advisor by trbo?
With the Product Advisor by trbo, you can inspire your users full-screen in the store as part of the product advice – whether mobile or desktop, the perfect user experience always in focus.
The technical basis
Chatbot AI by trbo
For the setup of the Chatbot AI by trbo we need almost no technical resources – Plug & Play for a perfect user experience.
For the integration we need a tag manager – we do the rest. You already have trbo in place? Then we can also implement the Shopping Assistant by trbo directly through trbo.
Through existing interfaces to store systems and tracking providers, the order status can be retrieved in real time. You do not have any technical effort yourself.
Chatbot AI by trbo seamlessly integrates with a variety of live chat systems. This allows a service agent to take over the chat to assist with challenging or emotional customer queries.
You want to test where a prominent integration of the Chatbot AI by trbo makes the most sense? No problem via an A/B testing upgrade. Support your gut feeling with data!
Do you already know our Shopping Assistant by trbo?
With the chatbot by trbo, you bring digital product advice to your online store like a personal consulting assistant in brick-and-mortar retail.
See the trbo toolbox
Let's get personal
Start delivering memorable, 1:1 experiences that keep your customers coming back.
Leave us a message and one of our dedicated personalization & guided selling experts will reach out to you. We look forward to hearing from you!