Even before E-Commerce Berlin Expo and Online Marketing Rockstars, another event is on the agenda in May: On May 4, the CX1 Conference Retail & Consumer Brands presented by zenloop will take place – online and in English. Together with our client BABOR, we will also be present with a masterclass!Â
Customer Experience for Retail and Consumer Brands
Retail and consumer brands have become an integral part of eCommerce. Competition is high, making the perfect customer experience a key factor for success. Consequently, it is important to always be up to date on the latest developments in the industry. CX1 Conference is made for that very purpose!
CX1 Retail & Consumer Brands presented by zenloop offers the chance to exchange ideas with leading CX and CRM decision makers from the fashion, home & living and fast moving consumer goods (FMCG) industries.Â
May 4 will be packed with masterclasses, keynotes and panel discussions – giving all attendees the opportunity to hear as many insights and best practices as possible and network with new contacts. Â
trbo x BABOR: Exceeding customer expectations
Of course, we couldn’t miss this event and will be participating with a masterclass on May 4 at 11:30 am CEST! We are even more excited to share the virtual stage with our client BABOR!
Theresa Haag, Senior UX & Content Manager at BABOR and our Chief Client Officer EMEA Anna-Katharina Knarr will share with you how BABOR uses testing, tracking and optimization to improve the customer experience on their website.Â
Sounds exciting? Join the party!