Features

Automate personalization, optimization and testing across the user journey with a full suite of tools. You’ll be on your way to increasing cart values, conversion rates, return visits, and whatever KPIs you’ve set out to conquer.

See how trbo works on your site

Personalization

Deliver individually tailored experiences for every site visitor.
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Create exceptional, unique customer experiences to drive growth.

  • Adapt your existing site content to your customers - automatically.
  • Greet your return customers with a personalized message.
  • Welcome new users with a custom message based on 50+ identifiable characteristics.
  • Incentivize returning visitors with relevant offers and promotions.
Learn more about Personalization

Audience Segmentation

Identify and target audience segments.
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Identify and learn about your site visitors for better targeting.

  • Set up an unlimited number of audience segments.
  • Define audience segments based on user interests, preferences, and behavior - even when these factors change.
  • Easily integrate on-site and off-site data.
  • Create static or dynamic AI-powered audience segments.
  • Easily view all your audience segments in the trbo dashboard.
Find out more about Audience Segmentation

Recommendations

Deliver relevant brand experiences instantly.
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Maximize every customer touchpoint the second they land on any of your channels.

  • Predict and deliver the most relevant brand experiences with cohesive messaging, products, and offers.
  • Trigger recommendations based on specific behaviors, events, schedules, referral links, and interests.
  • Select experience and interaction templates from our large and ever-growing library.
  • Deliver real-time product and promotional recommendations across all your channels.
  • Reach customers at every point in their journey — no matter the device.
Learn more about Recommendations

Analysis & Optimization

Track, measure, analyze and report on performance in real-time.
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Stay in the know to consistently improve the customer experience on your website.

  • Collect 50+ on-site visitor characteristics automatically with trbo.
  • Connect and leverage your business’ entire marketing tech stack, including your email service provider, CRM, and much more.
  • View all your data and performance in customizable dashboards.
  • Quickly uncover insights to take actionable steps towards optimizing your website.
  • Easily share reports and collaborate with team members.
  • Work with trbo’s team of experts to identify opportunities for optimization.
Learn more about Analysis & Optimization

A/B & Multivariant Testing

Develop hypotheses, run tests, and gain actionable insights.
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Test hypotheses and increase KPIs.

  • Craft intentional experiments for every stage of the consumer journey.
  • Learn with (dynamic) A/B testing, multivariant testing and multi-armed bandit testing.
  • Quickly see results and make better decisions to optimize your customer journeys.
Find out more about Testing

Customer Data Enrichment

Boost engagement and conversions by deeper understanding your audience.
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Leverage and enrich your customer data.

  • trbo captures over 50 visitor characteristics for AI-powered personalization.
  • Enrich customer data with interfaces to CDPs, BI solutions and other systems.
  • Implement a highly personalized approach with a 360-degree view of your customers.
Find out more about Customer Data Enrichment

Product Advisor

Help your customer find the right product with the full-screen advisor.
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Guided Selling for a perfect shopping experience.

  • Completely integrated full-screen advisor.
  • Visual product advice and inspiration in theme worlds.
  • Step-by-step consultation process.
Learn more about the product advisor

Shopping Assistant

The digital assistant for interactive product advice via Chatbot.
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The perfect digital product advisor for your online store.

  • Interactive product advice via chatbot.
  • Fits seamlessly into your webshop with custom designs.
  • Matching product recommendations based on your customer's interests.
  • Customer journey extension with lead generation.
Learn more about the Shopping Assistant

Chatbot AI

24/7 customer support via Chatbot powered by OpenAI.
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Reduce the workload of your customer service team.

  • Powered by ChatGPT (OpenAI).
  • Automate recurring customer inquiries.
  • Training based on existing FAQs, essential knowledge from your customer care team as well as website content.
  • Seamless integration with various store systems.
Find out more about the Chatbot AI

Personalized Emails & Triggers

Maximize the power of email marketing with personalized newsletters and emails.
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Take your email marketing to the next level.

  • Optimize newsletter subscriptions.
  • Generate sales with the right email triggers.
  • Increase KPIs with personalized recommendations.
Learn more about personalized emails

Surveys & NPS®

Gain valuable insights into your customers' preferences, satisfaction levels, and overall experience with your business.
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Unlock customer insights.

  • Measure loyalty and advocacy with NPS®.
  • Use insights to optimize your website.
  • Enhance customer satisfaction.
Learn more about surveys & NPS®

Gamification

Engage customers and foster loyalty with gamification and contests.
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Boost user engagement and conversions with gamification.

  • Multiple options for gamification campaigns available.
  • Interactive experiences with your website.
  • Motivate your customers with rewards.
Find out more about Gamification

Discounts & Vouchers

Offer tailored discounts & vouchers and enhance your conversion rate.
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Targeted offers instead of one-size-fits-all.

  • Unlock the power of personalized savings.
  • Dynamic discounts for every shopper.
  • Rewarding loyalty, one voucher at a time.
  • Re-engage and convert with targeted promotions.
Learn more about Discounts & Vouchers

Inspiration Pages

Create Shop-the-Look inspiration pages and emotionalize the shopping experience.
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Enlighten your customers with Shop-the-Look inspiration pages.

  • Simplify the user journey.
  • Curate compelling visual impressions.
  • Emotionalize the shopping experience.
  • Automate and personalize the content curation.
Learn more about Inspiration Pages

Product
Bundling

Effortlessly streamline your users' purchasing decisions with product bundling.
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Maximize sales with carefully selected product bundles.

  • Unlock maximum sales potential.
  • Simplify decision-making for customers.
  • Experience seamless sales optimization with product bundles.
Find out more about Product Bundling

Don’t see what you’re looking for?

trbo has a lot in its toolbox – and we’re always working to stay ahead of the curve. Chat with one of our experts to discuss ideas for your site.

Works with all your current data partners, tools, and teams. We plug right in.

Partners and Interfaces

No more data silos. We augment all of your existing partners and external data sources to give you more power to make actionable decisions from insights on your customers. 

Dedicated Expert Support

trbo is a self-service platform that gives you 24/7 access to your campaigns. You can create, edit, pause or optimize campaigns right from your device. Of course, our personalization experts are always there for you to answer questions and provide recommendations.