Features

Automate personalization, optimization and testing across the user journey with a full suite of tools. You’ll be on your way to increasing cart values, conversion rates, return visits, and whatever KPIs you’ve set out to conquer.

See how trbo works on your site

Personalization

Deliver individually tailored experiences for every site visitor.
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Create exceptional, unique customer experiences to drive growth.

  • Adapt your existing site content to your customers - automatically.
  • Greet your return customers with a personalized message.
  • Welcome new users with a custom message based on 50+ identifiable characteristics.
  • Incentivize returning visitors with relevant offers and promotions.
Learn how Thomas Cook increased their conversion value by 41% through personalization

Audience Segmentation

Identify and target audience segments.
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Identify and learn about your site visitors for better targeting.

  • Set up an unlimited number of audience segments.
  • Define audience segments based on user interests, preferences, and behavior - even when these factors change.
  • Easily integrate on-site and off-site data.
  • Create static or dynamic AI-powered audience segments.
  • Easily view all your audience segments in the trbo dashboard.
Learn HOW ERLICH TEXTIL TAKES INACTIVE USERS BACK INTO THE BUYING PROCESS

Recommendations

Deliver relevant brand experiences instantly.
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Maximize every customer touchpoint the second they land on any of your channels.

  • Predict and deliver the most relevant brand experiences with cohesive messaging, products, and offers.
  • Trigger recommendations based on specific behaviors, events, schedules, referral links, and interests.
  • Select experience and interaction templates from our large and ever-growing library.
  • Deliver real-time product and promotional recommendations across all your channels.
  • Reach customers at every point in their journey — no matter the device.
Learn HOW LASHOE INCREASED CONVERSION RATE BY 29.8% WITH THE TRBO RECOMMENDATION ENGINE

Analysis & Optimization

Track, measure, analyze and report on performance in real-time.
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Stay in the know to consistently improve the customer experience on your website.

  • Collect 50+ on-site visitor characteristics automatically with trbo.
  • Connect and leverage your business’ entire marketing tech stack, including your email service provider, CRM, and much more.
  • View all your data and performance in customizable dashboards.
  • Quickly uncover insights to take actionable steps towards optimizing your website.
  • Easily share reports and collaborate with team members.
  • Work with trbo’s team of experts to identify opportunities for optimization.
See how MyDays saw a 21% CONVERSION RATE INCREASE THROUGH TARGETED OPTIMIZATION WHEN ENTERING VIA GOOGLE SHOPPING

A/B & Multivariant Testing

Develop hypotheses, run tests, and gain actionable insights.
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Test hypotheses and increase KPIs.

  • Craft intentional experiments for every stage of the consumer journey.
  • Learn with (dynamic) A/B testing, multivariant testing and multi-armed bandit testing.
  • Quickly see results and make better decisions to optimize your customer journeys.
How L'ORÉAL increased the conversion rate by 30%

Customer Data Enrichment

Boost engagement and conversions by deeper understanding your audience.
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On-brand campaigns, created in seconds.

  • Upload your brand assets and easily style your campaigns.
  • In-page and pop-up elements will always be on-brand.
  • Responsive layouts automatically adjust to your viewer’s device.
View how customers of various industries created seamless campaigns with trbo

Product Advisor

Help your customer find the right product with the full-screen advisor.
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Guided Selling for a perfect shopping experience.

  • Completely integrated full-screen advisor.
  • Visual product advice and inspiration in theme worlds.
  • Step-by-step consultation process.
Learn more about the product advisor

Shopping Assistant

The digital assistant for interactive product advice via Chatbot.
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The perfect digital product advisor for your online store.

  • Interactive product advice via chatbot.
  • Fits seamlessly into your webshop with custom designs.
  • Matching product recommendations based on your customer's interests.
  • Customer journey extension with lead generation.
Learn more about the Shopping Assistant

Chatbot AI

24/7 customer support via Chatbot powered by OpenAI.
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Reduce the workload of your customer service team.

  • Powered by ChatGPT (OpenAI).
  • Automate recurring customer inquiries.
  • Training based on existing FAQs, essential knowledge from your customer care team as well as website content.
  • Seamless integration with various store systems.
Find out more about the Chatbot AI

Don’t see what you’re looking for?

trbo has a lot in its toolbox – and we’re always working to stay ahead of the curve. Chat with one of our experts to discuss ideas for your site.

Works with all your current data partners, tools, and teams. We plug right in.

Partners and Interfaces

No more data silos. We augment all of your existing partners and external data sources to give you more power to make actionable decisions from insights on your customers. 

Dedicated Expert Support

trbo is a self-service platform that gives you 24/7 access to your campaigns. You can create, edit, pause or optimize campaigns right from your device. Of course, our personalization experts are always there for you to answer questions and provide recommendations.