We're looking for you as:

Junior Client Success Manager (m/f/d)

About trbo

As one of the leading technologies for onsite personalization, optimization and testing in the european market, trbo Inc. is now heading to the US to support online stores, publishers and websites to leverate the user experience to the next level. A proven product used by more than 200 clients exceeding more that 600 websites and world class support level are highlights to mention. trbo evaluates more than 50 onsite behavior data points that can easily be complemented by external data via well-known CDP APIs such as Adobe, Segments, Tealium and many more as well as BI-processed data. Easy handling enables clients from all over the world to setup and optimize onsite campaigns with our SaaS Platform supported by managed service from experienced client success managers. Founded in 2013 by CEO Felix Schirl, the company has brought demonstrable success to clients such as L’Oreal, Telefónica, Decathlon, Weightwatchers and Zwilling.

Your tasks

  • Independent support of your own customer base
  • Jointly supporting strategically important key accounts
  • Advising customers on the use of trbo-technology
  • Creation of layers and placement of campaigns in close coordination with the customer
  • Evaluation and optimization of onsite campaigns
  • Proactive recommendations for the expansion of customer accounts
  • Presentation of the interface via web demo and personal training at the customer's offices
  • Recording of customer requirements as well as recognition of tool improvement opportunities and transfer to our Product Management
  • Working closely with our marketing and sales teams

Your profile

  • Completed studies in economics, marketing, computer science or a comparable field of study
  • First professional experience as intern and/or working student
  • Analytical skills and basic knowledge of (online) marketing
  • High Internet affinity and interest in marketing measures
  • Customer- and solution-oriented working methods
  • High willingness to learn and quick comprehension
  • German and English fluently spoken and written
  • Knowledge of E-commerce, HTML and CSS is an advantage

We offer

  • A dynamic, founder-managed company with colleagues who are hungry for success, flat hierarchies and short decision-making paths
  • We support you in your career, grow together with trbo
  • Frequent trainings by our experts
  • A pleasant working atmosphere, characterized by very good team spirit
  • An innovative, creative working environment with room for your ideas
  • Work remotely, hybrid or come to the most beautiful office in Munich with roof terrace, modernly equipped workplaces and a full fridge
  • Work from Anywhere - we are happy to check the option for you to work from abroad
  • Attractive compensation, 30 days of vacation, flexible working hours and many extras such as regular team events (Oktoberfest, summer party, charity days, etc.)
  • And to recharge your batteries, trbo offers you the Charging Days on top

Application by e-mail

You want to apply? Then send your documents to jobs@trbo.com

From when we search

This position is vacant with immediate effect

Location

Our office is located in the heart of Munich on Leopoldstraße

Contact person

Please send your documents to our responsible contact person Franz Wiesmann.

trbo GmbH
Franz Wiesmann
Leopoldstr. 41, 80802 München
jobs@trbo.com

Become part of a success story

trbo GmbH
Leopoldstr. 41 | 80802 Munich, Germany
+49 (0) 89 215 38 68 0 | info@trbo.com

trbo Inc.
429 Lenox Ave | Miami Beach, FL 33139 United States
1-844-200-7222 (toll free) | contact@trbo.com

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