{"id":27710,"date":"2024-08-28T13:00:00","date_gmt":"2024-08-28T11:00:00","guid":{"rendered":"https:\/\/www.trbo.com\/?p=27710"},"modified":"2024-08-28T08:37:28","modified_gmt":"2024-08-28T06:37:28","slug":"trbo-insights-patrick-kaufmanns-liebling-feature","status":"publish","type":"post","link":"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-patrick-kaufmanns-favorite-feature\/","title":{"rendered":"trbo Insights - Patrick Kaufmanns Lieblingsfeature"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"27710\" class=\"elementor elementor-27710\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-768edd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"768edd4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6900490\" data-id=\"6900490\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97cb971 elementor-widget elementor-widget-text-editor\" data-id=\"97cb971\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><span style=\"text-align: var(--text-align); font-size: 14.5pt; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">Das Angebot von trbo ist gro\u00df und vielf\u00e4ltig. Gerade deshalb interessiert uns besonders, welche Features unsere Kollegen am meisten sch\u00e4tzen und warum. In unseren letzten Lieblingsfeatures haben wir von Samuel Scheurich \u00fcber <\/span><a href=\"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-samuel-scheurichs-lieblingsfeature-trbo\/\" target=\"_blank\" rel=\"noopener\" style=\"background-color: rgb(255, 255, 255); text-align: var(--text-align); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 19.2px; font-weight: 400; line-height: var( --e-global-typography-text-line-height );\">Tracking<\/a><span style=\"text-align: var(--text-align); font-size: 14.5pt; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\"> und von Minea Hidic \u00fcber den <\/span><a href=\"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-audience-based-personalization-segmentation\/\" target=\"_blank\" rel=\"noopener\" style=\"background-color: rgb(255, 255, 255); text-align: var(--text-align); font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 19.2px; font-weight: 400; line-height: var( --e-global-typography-text-line-height );\">audience-based personalization<\/a><span style=\"text-align: var(--text-align); font-size: 14.5pt; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">Heute freuen wir uns, euch ein weiteres Lieblingsfeature vonPatrick Kaufmann vorzustellen zu d\u00fcrfen: personalisierte Produktempfehlungen.<\/span><\/p>\n<p><span style=\"text-align: var(--text-align); font-size: 14.5pt; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\"><br><\/span><\/p>\n<p><\/p>\n<p><span><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 26pt;\"><span style=\"font-size: 14.5pt; font-family: Arial, sans-serif; background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">Wenn du an einen typischen Arbeitstag denkst, welche Kundenanfragen bereiten dir am meisten Freude?<\/span><\/p>\n<p><\/p>\n<h4><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">Am meisten Freude bereiten mir Kundenanfragen, bei denen ich gemeinsam mit dem Kunden ma\u00dfgeschneiderte L\u00f6sungen f\u00fcr personalisierte Produktempfehlungen entwickeln kann. Ich finde, es ist spannend zu sehen, wie man durch die gezielte Nutzung von bereits vorhandenen Daten das Einkaufserlebnis f\u00fcr User verbessert und somit direkt den Umsatz pro User steigert.<\/span><br><\/h4><div><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\"><br><\/span><\/div>\n<p><\/p>\n<p><span><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 26pt;\"><span style=\"font-size: 14.5pt; background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">Gibt es ein trbo-Feature, das du besonders gerne implementierst und wenn ja, warum?<\/span><\/p>\n<p><\/p>\n<p><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">Produkt Recommendations setze ich besonders gerne um, da man hier ohne gro\u00dfen Aufwand individuell auf die Bed\u00fcrfnisse eines jeden Users eingehen kann. Au\u00dferdem gef\u00e4llt mir die Flexibilit\u00e4t, denn dieses Element kann sowohl als Overlay als auch als Inlay in verschiedensten Formen und Darstellungen implementiert werden. Des weiteren stehen verschiedene KI-basierte Produktlogiken zur Auswahl, womit man eine flexibel zusammengestellte Produktauswahl zeigen kann.<\/span><br><\/p>\n<p><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\"><br><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 26pt;\"><b style=\"text-align: var(--text-align); color: inherit; font-size: var( --e-global-typography-primary-font-size ); font-family: var( --e-global-typography-primary-font-family ), Sans-serif; background-color: var( --e-global-color-2f07778 );\">Kannst du ein Beispiel nennen und die Funktion n\u00e4her erl\u00e4utern?&nbsp;<\/b><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 26pt;\"><span style=\"text-align: var(--text-align); background-color: transparent; color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 14.5pt; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">Ein Beispiel f\u00fcr die Produkt Recommendation ist die dynamische Anzeige von \u00e4hnlichen oder erg\u00e4nzenden Produkten auf Produktdetailseiten. Wenn ein User sich beispielsweise eine Kamera ansieht, lassen sich automatisch Zubeh\u00f6r-Artikel wie Objektive oder Stative anzeigen, die von anderen Usern oft zusammen gekauft wurden. Somit k\u00f6nnen wir anhand von gesammelten Daten die richtigen Produkte ausspielen, die mit h\u00f6herer Wahrscheinlichkeit das Interesse des Users wecken. Entsprechend kann der Warenkorbwert gesteigert und die User l\u00e4nger im Shop gehalten werden.<\/span><span style=\"text-align: var(--text-align); color: inherit; font-size: var( --e-global-typography-primary-font-size ); background-color: var( --e-global-color-2f07778 ); font-family: var( --e-global-typography-primary-font-family ), Sans-serif; font-weight: var( --e-global-typography-primary-font-weight );\">&nbsp;<\/span><\/p>\n<p><\/p>\n<h4>An welcher Stelle der User Journey ist die Umsetzung am besten geeignet und warum?<\/h4>\n<h4><span style=\"text-align: var(--text-align); background-color: var( --e-global-color-2f07778 ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\">Die Produktempfehlung eignet sich besonders gut an mehreren Stellen der User Journey, insbesondere auf der Produktdetailseite und im Warenkorb. Auf der Produktdetailseite kann sie \u00e4hnliche Produkte anzeigen, um den Kunden zu inspirieren und seinen Warenkorbwert durch Upselling zu erh\u00f6hen. Im Warenkorb kann sie passende Zubeh\u00f6rartikel vorschlagen, um ein Crossselling zu erreichen. Sogar auf der Startseite kann man mit passenden Produktempfehlungen gl\u00e4nzen, indem man zum Beispiel zuletzt gesehene Produkte bei einem Wiedereinstieg zeigt.<\/span><\/h4>\n<div><span style=\"text-align: var(--text-align); background-color: var( --e-global-color-2f07778 ); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); font-weight: var( --e-global-typography-text-font-weight );\"><br><\/span><\/div>\n<h4>Ein Online-H\u00e4ndler m\u00f6chte das Feature auf seiner Website umsetzen. Was w\u00fcrdest du ihm vor der Implementierung raten?<\/h4>\n<h4><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">Der Online-H\u00e4ndler sollte zun\u00e4chst seine Zielgruppe genau analysieren und die verwendete Produktlogik sorgf\u00e4ltig ausw\u00e4hlen. Hierzu empfiehlt sich ein Testing verschiedener Logiken, die f\u00fcr die Personalisierung der Empfehlungen genutzt werden k\u00f6nnen. Es ist wichtig, dass die Produktempfehlungen wirklich relevant und n\u00fctzlich f\u00fcr den User sind. Au\u00dferdem sollten die verschiedenen Platzierungsm\u00f6glichkeiten auf der Website getestet werden, um herauszufinden, wo die Empfehlungen am effektivsten sind.<\/span><br><\/h4>\n<div><span style=\"background-color: transparent; font-size: 14.5pt; white-space-collapse: preserve; text-align: var(--text-align); color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\"><br><\/span><\/div>\n<p><\/p>\n<p><span><\/span><\/p>\n<p dir=\"ltr\" style=\"line-height: 1.38; margin-top: 0pt; margin-bottom: 26pt;\"><span style=\"font-size: 14.5pt; background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;\">F\u00fcr welche Branchen lohnt sich der Einsatz besonders?<\/span><\/p>\n<p><\/p>\n<h4><span style=\"background-color: transparent; font-family: &quot;Source Sans Pro&quot;, sans-serif; font-size: 14.5pt; font-weight: 400; white-space-collapse: preserve; text-align: var(--text-align);\">Der Einsatz der Produkt Recommendation lohnt sich vor allem im E-Commerce, insbesondere in Branchen wie Elektronik, Mode, Beauty und Heim &amp; Garten. Ein sch\u00f6ner Use Case war die Implementierung bei einem Schuhh\u00e4ndler, bei dem wir durch gezielte Produktempfehlungen auf der Produktdetailseite den durchschnittlichen Bestellwert um 29,8 % steigern konnten. Auch der Conversion Value stieg um 19,3 % an.<\/span><br><\/h4>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6c4405d e-flex e-con-boxed e-con e-parent\" data-id=\"6c4405d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdc810b elementor-author-box--layout-image-left elementor-author-box--align-left elementor-widget elementor-widget-author-box\" data-id=\"cdc810b\" data-element_type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.trbo.com\/wp-content\/uploads\/2024\/08\/Profile_pic_peyk-300x300.png\" alt=\"Bild von Patrick Kaufmann\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tPatrick Kaufmann\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t<p> Senior Client Success Manager <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3ff7b2 e-flex e-con-boxed e-con e-parent\" data-id=\"e3ff7b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7d376f e-con-full e-flex e-con e-child\" data-id=\"f7d376f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b811f92 e-con-full e-flex e-con e-child\" data-id=\"b811f92\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-743d145 elementor-widget elementor-widget-text-editor\" data-id=\"743d145\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ihr m\u00f6chtet unser trbo-Tool und die vielen Einsatzm\u00f6glichkeiten kennenlernen? Wir zeigen euch gerne, wie auch euer Webshop profitiert.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5bacb5 elementor-widget elementor-widget-heading\" data-id=\"e5bacb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Jetzt kostenlosen Demo-Termin vereinbaren!<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc36689 e-con-full e-flex e-con e-child\" data-id=\"dc36689\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c624acd elementor-align-center go-to-resources elementor-widget elementor-widget-button\" data-id=\"c624acd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.trbo.com\/de\/request-demo\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demo vereinbaren<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06bd4c6 e-flex e-con-boxed e-con e-parent\" data-id=\"06bd4c6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5590d3 elementor-widget elementor-widget-text-editor\" data-id=\"b5590d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p>\n<p><b>Finde noch mehr Insights \u00fcber unser Tool - in unserer Lieblingsfeature Reihe:<\/b><\/p>\n<p>Samuels Lieblingsfeature: <a href=\"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-samuel-scheurichs-lieblingsfeature-trbo\/\" target=\"_blank\" rel=\"noopener\">Tracking<\/a><br \/>Mineas Lieblingsfeature: <a href=\"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-audience-based-personalization-segmentation\/\" target=\"_blank\" rel=\"noopener\">Segmentierung<\/a><br \/>Jihads Lieblingsfeature <a href=\"https:\/\/www.trbo.com\/de\/blog\/trbo-insights-ai-chatbot\/\" target=\"_blank\" rel=\"noopener\">AI-Chatbot<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Finde heraus, warum unser Senior Client Success Manager Patrick Produktempfehlungen so sehr wertsch\u00e4tzt. <\/p>","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[42,75,43],"tags":[312,226,68,73,454],"class_list":["post-27710","post","type-post","status-publish","format-standard","hentry","category-blog","category-features","category-knowledge","tag-client-success","tag-feature","tag-personalization","tag-tracking","tag-trbo-tool"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>trbo Insights \u2013 Patrick Kaufmann&#039;s Favorite Feature | trbo<\/title>\n<meta name=\"description\" content=\"Today, we present another favorite feature, shared by Patrick Kaufmann: Product Recommendations. 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