{"id":22266,"date":"2023-02-14T12:54:14","date_gmt":"2023-02-14T12:54:14","guid":{"rendered":"https:\/\/trbocom.wpengine.com\/blog\/trbo-and-chatchamp-join-forces\/"},"modified":"2023-03-24T21:31:29","modified_gmt":"2023-03-24T21:31:29","slug":"trbo-and-chatchamp-join-forces","status":"publish","type":"post","link":"https:\/\/www.trbo.com\/de\/blog\/trbo-and-chatchamp-join-forces\/","title":{"rendered":"Personalization and Guided Selling join forces"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Users&#8217; expectations of a perfect user experience are constantly increasing. Besides individually tailored content, the consultation offered in retail stores is a key success factor for online shops. To continue meeting these demands in the future and to expand the existing product portfolio, trbo has acquired the Guided Selling provider Chatchamp.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>The perfect match of both tools<\/b><\/h2>\n<p><span style=\"font-weight: 400\">As a personalization software with a variety of existing data interfaces, trbo enables customers to combine the results of Chatchamp&#8217;s product consultation with other data sources, thus ensuring an outstanding holistic user experience.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The combination of both trbo&#8217;s personalization measures, including data collection and use, and the individually deployable solution of Guided Selling in all industries, enables retailers to address their users even more efficiently and persuade them to make a purchase. The combination of Chatchamp\u2019s Guided Selling tool with trbo, including its playout according to user interests and matching the respective customer journey, as well as A\/B testing options, has already been successfully implemented by several of our clients.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>What&#8217;s next<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Going forward, we will align our strategic product development with Chatchamp so that we can grow even closer together and offer our customers even greater opportunities for a perfect onsite user experience. However, both solutions will still be usable as stand-alone products as well to provide all online shops with the best possible product fit.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In addition to the extended offer we provide through the integration of Chatchamp, we also have many other feature developments in store \u2013 stay tuned!<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Have we sparked your interest?<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Set up a personal appointment <a href=\"https:\/\/calendly.com\/felix-trbo\/trbo-x-chatchamp\" target=\"_blank\" rel=\"noopener noreferrer\">hier<\/a>, during which we can convince you of the perfect interaction between Chatchamp and trbo!<\/span><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Users&#8217; expectations of a perfect user experience are constantly increasing. Besides individually tailored content, the consultation offered in retail stores is a key success factor for online shops. To continue meeting these demands in the future and to expand the existing product portfolio, trbo has acquired the Guided Selling provider Chatchamp. &nbsp; The perfect match [&hellip;]<\/p>","protected":false},"author":41,"featured_media":22267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75,47,1],"tags":[441,709,204,88],"class_list":["post-22266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","category-trbo-news","category-uncategorized","tag-acquisition","tag-en-original","tag-guided-selling","tag-onsite-personalization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Personalization and Guided Selling join forces | trbo<\/title>\n<meta name=\"description\" content=\"trbo acquires guided selling tool Chatchamp. 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With the combination of consultation and personalization, an ideal user experience can be offered.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.trbo.com\/de\/blog\/trbo-and-chatchamp-join-forces\/\" \/>\n<meta property=\"og:site_name\" content=\"trbo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/trbo.Deutschland\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-14T12:54:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-24T21:31:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.trbo.com\/wp-content\/uploads\/2023\/03\/trboXchatchamp_2023_social_72px.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Wafaa Jlaoui\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@trboDACH\" \/>\n<meta name=\"twitter:site\" content=\"@trboDACH\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"Wafaa Jlaoui\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/\"},\"author\":{\"name\":\"Wafaa Jlaoui\",\"@id\":\"https:\/\/www.trbo.com\/#\/schema\/person\/a0ec5c393a11f8bb6fa2c3e0193c966f\"},\"headline\":\"Personalization and Guided Selling join forces\",\"datePublished\":\"2023-02-14T12:54:14+00:00\",\"dateModified\":\"2023-03-24T21:31:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/\"},\"wordCount\":288,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.trbo.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.trbo.com\/wp-content\/uploads\/2023\/03\/trboXchatchamp_2023_social_72px.jpg\",\"keywords\":[\"acquisition\",\"EN Original\",\"Guided Selling\",\"onsite-personalization\"],\"articleSection\":[\"Features\",\"trbo News\",\"Uncategorized\"],\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/\",\"url\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/\",\"name\":\"Personalization and Guided Selling join forces | trbo\",\"isPartOf\":{\"@id\":\"https:\/\/www.trbo.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.trbo.com\/blog\/trbo-and-chatchamp-join-forces\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.trbo.com\/wp-content\/uploads\/2023\/03\/trboXchatchamp_2023_social_72px.jpg\",\"datePublished\":\"2023-02-14T12:54:14+00:00\",\"dateModified\":\"2023-03-24T21:31:29+00:00\",\"description\":\"trbo acquires guided selling tool Chatchamp. 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