trbo Insights – Florian’s Favorite Feature

Picture Favorite Feature

When you think about a typical working day, which customer inquiries do you enjoy the most?  I am most pleased about a request for a new Product Advisor: a customer wants another Product Advisor for their new product series and sends me a briefing with the desired conversation!  Which trbo feature do you particularly like […]

From FAQs to Conversations: How Chatbots Elevate Customer Support

Customer support in e-commerce is becoming increasingly important in times of digitalization. The advice offered in traditional retail must also be applied online in order to win over customers. This is the challenge for companies: But how can they meet this requirement? The use of chatbots can provide some help, companies are relieved enormously and […]

trbo Insights – Manuel’s Favorite Feature

Picture Favorite Feature

After demonstrating the capabilities of surveys in the trbo tool by Client Success Manager Karyna Gornishevska and the introduction of her favorite feature, the trbo Bundle, by Nargiza Reimbaeva, the spotlight shifts to Manuel Ries. It is now his turn to present his marketing ideas for the mid-season. Which trbo feature do you particularly like […]